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This Privacy Policy was last updated in February 2023.
Your privacy is important to Ultraviolette. Ultraviolette Automotive Private Limited its affiliates and/or subsidiaries (collectively, "Ultraviolette", "we", "us" or "our") have developed this privacy policy.
Ultraviolette may collect, use, disclose, share, transfer or store your Personal Information, Sensitive Personal Information and Non-Personal Information (collectively "information") according to the provisions of this Ultraviolette Privacy Policy. By visiting the website i.e. https://www.ultraviolette.com/ (herein after referred as "Site") or downloading the mobile application or any other medium used by Ultraviolette to provide its service to you(hereinafter referred to as the "Platform"), you expressly agree to be bound by the terms and conditions of this Ultraviolette Privacy Policy. We value the trust you place in us and respect your privacy, maintaining the highest standards for secure transactions and protection of your personal information.
This Policy intends to inform you about how we collect, receive, hold, use, transfer and/or disclose your information, in accordance with the provisions of Information Technology Act, 2000 and any other applicable provisions, including amendments thereto for the time being in force ("Indian Data Protection Law").
Ultraviolette reserves the sole, unilateral right to modify this Privacy Policy from time to time, as may be required due to change in business policies, government regulations etc. While reasonable efforts shall be made to notify you of any significant changes to our Privacy Policy, it is incumbent upon you to keep yourself apprised of any changes to this Privacy Policy by visiting this page periodically.
While visiting the Platform, you may be asked to provide Ultraviolette with "Personal Information" for different purposes, and Ultraviolette will collect and may store such Personal Information. Personal information shall include any information that specifically identifies an individual or natural person, including but not limited to, name, postal address, email address, telephone number, mobile number or employer, etc.
For instance, by requesting Ultraviolette to notify you of updates to Ultraviolette’s products or updates to the Site, Ultraviolette may ask you to provide your personal email address. In addition, you may submit to Ultraviolette messages that include information that can facilitate communication with Ultraviolette including your name, personal telephone number, mobile number, or your employer.
"Sensitive Personal Information" As per the Indian Data Protection Laws "Sensitive Personal Information" means Personal Information which consists of information relating to: (i) password; (ii) financial information such as Bank account or credit card or debit card or other payment instrument details; (iii) physical, physiological and mental health condition; (iv) sexual orientation; (v) medical records and history; (vi) biometric information; (vii) any detail relating to the above clauses as provided to a body corporate for providing service; and (viii) any of the information received under the above clauses by a body corporate for processing and/or is stored or processed under lawful contract or otherwise. For example, Sensitive Personal Information would include age, medical history/records, weight etc. However, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other applicable law for the time being in force shall not be regarded as Sensitive Personal Information for the purposes of this Policy.
Considering the above, please be informed that We may collect and process one or more of the following Information pertaining to You. The type of Information we may require may change depending on whether You have just created an account, booking a test ride, or processing such Information. Any or all Information that is to be provided by You would be based on Your consent. However, We would like You to note that certain information would be required for performing one or more services. We are also required to collect certain Personal Information as required under applicable laws. You may opt-out from providing us your Personal Information or Sensitive Personal Information, however, You may not be able to avail Our services in such case.
We wish to assure you that Your Information is safe with us. We will process your Information lawfully and for purposes, details of which We have provided in the below section.
The following are the types of Personal Information pertaining to You that We may collect:
Ultraviolette may use your Personal Information by itself, or through or together with its affiliates, subsidiaries, strategic partners or third parties, if any, who act on our behalf by disclosure, share or transfer of your Personal Information for purposes below including:
Data collected from you can be classified in the following manner:
We may transfer your Personal Data to recipients in countries outside India that may have differing data protection laws. In those instances, We will ensure that appropriate safeguards are in place for that transfer and storage as required by applicable law. We will ensure there is a legal ground for the transfer in accordance with applicable data protection legislation. You will also be informed about the legal ground, what safeguards were implemented, and where You can obtain a copy of information on these safeguards.
In case of Sensitive Personal Data, We will specifically seek Your consent before such transfers to other countries, and will also ensure that the conditions as required under law (including but not limited to the Indian Data Protection Laws) for such international transfer of sensitive data, such as adequate level of protection to your Sensitive Personal Data, are complied with.
We will only retain your Personal Data for as long as it is necessary to fulfill the purposes outlined in this Policy or the purposes of which You have otherwise been informed. This means that when You have consented to our processing of Your Personal Data, We will retain the data for as long as the customer relationship lasts (and, where applicable, until the expiry of the warranty period) or until You withdraw Your consent. If You have revoked Your consent, We may nevertheless retain certain Personal Data for the period required in order for Us to meet our legal obligations and defend ourselves in legal disputes. We will redact or delete Your Sensitive Personal Data if you withdraw your consent, unless required to be retained by applicable law. If We have not received Your consent for Processing, the Personal Data will only be retained to the extent We are permitted to do so by law.
If you live anywhere in India, the law has various rights bestowed on You in relation to Your Personal Data. We will have to confirm Your identity, wherever applicable, to ensure that Your rights are being exercised appropriately. To exercise these rights You will have to write to Us at info@ultraviolette.com.
Except in exceptional circumstances, We will respond to Your request within 24 hours during working hours (twenty-four hours) stating that when it will be completed from the date We receive your email. We may charge a minor sum to comply with your exercise of these rights to aid the cost We incur for this compliance. You will be informed of these charges once You write to us. Please be informed that You have the following rights under applicable laws in your country.
In case of breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Information transmitted, stored or otherwise processed, We will promptly notify You within the time frame prescribed, as per applicable laws. However, We will not be liable for any security breach committed as a result of negligence by action or omission by You including, but not limited to, setting up of a weak passcode for Your account.
We strive to work towards the security, integrity and privacy of Your Information and to protect Your Information against unauthorized disclosure, access or destruction to the extent reasonably possible by Us as per processes compliant with the applicable laws.
Notwithstanding anything contained in this Policy or elsewhere, We shall not be held responsible for any loss, damage or misuse of Your Information, if such loss, damage or misuse takes place as a result of a Force Majeure Event (as defined below).
A "Force Majeure Event" shall mean any event that is beyond our reasonable control and shall include, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, insurrection, war, epidemic, pandemic, acts of government, computer hacking, software failure and storage device, computer crashes etc.
Identity theft and the fraudulent practice currently known as "phishing" are of great concern to Us. Phishing is an attempt to acquire personal/sensitive information which the legitimate organization already has. Safeguarding information to help protect You from identity theft is a top priority. We do not and will not, at any time, request Your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. Please exercise caution while providing any such information.
Ultraviolette is not intended for children under Eighteen (18) years of age. Ultraviolette, its affiliates, subsidiaries or its strategic partners do not knowingly or intentionally collect, disclose, share, transfer any Personal Information from children under the age of Eighteen (18) and you should not, under any circumstance or for any reason, provide your Personal Information if you are under the age of Eighteen (18). If Ultraviolette becomes aware of any collection of any Personal Information of a child under the age of Eighteen (18), Ultraviolette will take steps to delete such Personal Information
Ultraviolette may change the provisions of Ultraviolette Privacy Policy at any time. If we change or update Ultraviolette Privacy Policy, we will indicate that changes have been made by updating the effective date of Ultraviolette Privacy Policy. Ultraviolette encourages you to review Ultraviolette Privacy Policy from time to time to make sure you understand how any personal information you provide may be used.
We and our partners use tracking technologies such as cookies on our Platform to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their or other services.
We reserve the right to make changes to the cookie statement at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of the cookie statement. Any changes will become effective immediately upon posting the updated statement on our Platform and you waive the right to receive specific notices of each such change. You are encouraged to periodically review this policy to stay informed of updates.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Note that disabling cookies might hinder the transacting of business on the Platform.
You understand that the motorcycle will capture telematics data that includes location, speed, idling, time, harsh acceleration or breaking, battery charge and discharge consumption, GPS, and driving behavior and data vehicle faults etc. the said data will be managed as per this privacy policy.
The data is stored by the vehicle and may be accessed, used and stored by our service technicians during vehicle servicing or periodically transmitted to us wirelessly through the vehicle’s telematics system. This data may be used by us for various purposes, including, but not limited to: providing you with telematics services; troubleshooting; evaluation of your vehicle’s quality, functionality and performance; analysis and research by Ultraviolette and its partners for the improvement and design of our vehicles and systems; to defend Ultraviolette; and as otherwise may be required by law. In servicing your vehicle, Ultraviolette can potentially resolve issues remotely simply by reviewing your vehicle’s data log.
We welcome feedback if you have any questions regarding our Privacy Policy or the use of your information, please send an email to info@ultraviolette.com, or write to us at 529-530, Intermediate Ring Road, Domlur, Bangalore 560071 Karnataka India.
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